A visit is no more to be improvised than it is to be scripted. In between: a few minutes that change everything.
The first preparation is not logistical, it is interior. A few minutes to ask: may this visit serve the person, and not my need to have done well. The pastor who visits to tick a box lets it show; the one who has prayed enters differently. We give well only what we have first received.
Have an intention in mind (to acknowledge, to restore, to encourage…) — one of the six purposes. But hold it loosely. The reason you came is often not the one the person needs. Arrive with a bearing, not a script: if she takes you elsewhere, follow her.
Knowing the situation helps you avoid wounding (a recent bereavement, an illness, a family tension). But there is a line: what serves love, yes; what feeds curiosity, no. Do not go looking for what you have no business knowing. And what you learn on one side is not replayed on the other.
Except in an emergency, let them know. A call, a note: “may I come by?” Let the person say no, or “not today.” The surprise visit flatters the visitor and discomfits the visited. To respect his time is already to respect him.
A Bible. Time you do not count. That is almost everything. Leave outside: the crowded agenda, the phone switched on, the glance at the clock, and the idea that you must “succeed” at something. A successful visit is often one in which nothing happened — except that you were there.
Before you knock, one prerequisite: take your own spiritual inventory and pray — for yourself and for the family you are about to see. Then, in the field, seven simple rules.
After J. Arrais, “Wanted: A Good Pastor” (GC Ministerial Association, 2011), ch. 8.